Risk communication in an informal settlement during COVID-19: Case of Dinaweng, Bloemfontein South Africa
| Autor: | Abraham R Matamanda, Verna Nel, Lucia Leboto-Khetsi, Mischka Dunn |
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| Jazyk: | angličtina |
| Rok vydání: | 2022 |
| Předmět: | |
| Zdroj: | Urban Governance, Vol 2, Iss 2, Pp 296-304 (2022) |
| Druh dokumentu: | article |
| ISSN: | 2664-3286 13449486 |
| DOI: | 10.1016/j.ugj.2022.10.002 |
| Popis: | This article interrogates the nuances of risk communication in a poor neighbourhood of South Africa during the COVID-19 pandemic. We argue that risk communication had multifaceted implications for managing and governing the COVID-19 pandemic. This pandemic has coincided with the information age, where multiple communication channels affect the success of risk communication through miscommunication, false news, or distortion. Using a qualitative study premised on a phenomenological research design, data were collected from 60 purposively sampled residents in Bloemfontein to capture their perspectives regarding risk communication on COVID-19. This data was triangulated with secondary sources to enhance the validity of the findings. Among the secondary data sources are reviews of news media outlets reporting on the COVID-19 pandemic at the international and the local level. The study's findings reveal that the poor residing in informal settlements are marginalised in risk communication. This is mainly a result of the digital divide that has resulted in challenges for the poor communities in accessing specific news channels, while also making it difficult for them to validate some information. |
| Databáze: | Directory of Open Access Journals |
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