Language Is not Enough - Knowledge Perspectives on Work-Based Learning in Global Organisations

Autor: Nina Bonderup Dohn, Christopher Kjær
Jazyk: German<br />English<br />Spanish; Castilian<br />French
Rok vydání: 2009
Předmět:
Zdroj: Hermes, Vol 22, Iss 43 (2009)
Druh dokumentu: article
ISSN: 0904-1699
1903-1785
DOI: 10.7146/hjlcb.v22i43.96878
Popis: In many larger organisations, increased globalisation has made more acute the need for a continuing competence development of employees, collaborators and customers. For logistic and financial reasons, companies such as Danfoss A/S and Danske Bank have chosen to deliver many of their competence development courses in a purely virtual setting, utilizing various synchronous and asynchronous ICT-tools. The aim of this article is to present a view of competence as ‘knowledge in practice’ and explore the pedagogical implications of this view for such ICT-based competence development. The ‘knowledge in practice’ of the competent employee, it is argued, is a unity of linguistically expressible and tacit (experiential and practical) aspects. The article discusses how competence development courses can be designed as work-based blended learning in order to at once support practitioners in invoking the tacit dimensions of their knowledge and in innovating the practices from which these tacit dimensions stem. A concrete example of a course design which meets these requirements is presented. The example concerns a case study conducted by C. Kjær at Danfoss in its global educational unit Danfoss Refrigeration & Air Condition Academy (Danfoss RA Web Academy).
Databáze: Directory of Open Access Journals