Effect of Clinically Competent Nurses Services on Safety and Patients’ Satisfaction in an Emergency Department

Autor: Reza Negarandeh, Shadan Pedram Razi, Mohammad Khosravinezhad
Jazyk: perština
Rok vydání: 2013
Předmět:
Zdroj: حیات, Vol 19, Iss 1, Pp 53-64 (2013)
Druh dokumentu: article
ISSN: 1735-2215
2008-188X
Popis: Background & Aim: Access to quality care is important in delivering health services. Patients' safety and satisfaction are indicators of quality of care evaluation. Competent nurses may deliver quality care . This study aimed to investigate the impact of using competent nurses on patients’ safety and satisfaction . Methods & Materials: In t his interventional study with non-equivalent control group, we selected 120 patients admitted to the emergency department of Imam Khomeini hospital in 2012 using convenience sampling method . Nursing care for the experimental group (n=40 ) was provided by nurses who had high competency scores and in the control group ( n=80), nursing care was provided by usual emergency department nurses . Data were collected using the patient satisfaction with nursing care quality (PSNCQ), and patient safety inventory. Data were analyzed in the SPSS v.16 using descriptive and inferential statistics . The significance level for all statistical tests was considered at P
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