Public Service Through the Digital Government Concept

Autor: Buranajit Kaewsrimol
Jazyk: thajština
Rok vydání: 2022
Předmět:
Zdroj: Journal of Humanities and Social Sciences Mahasarakham University, Vol 41, Iss 5, Pp 83-96 (2022)
Druh dokumentu: article
ISSN: 2672-9733
Popis: This article aims to describe the concept of digital government and the control of Digital Government in Thai public services. Digital government is the administration of government agencies based on information technology and linking operations on the Internet. The Thai Government clearly operates under the Digital Government Administration and Services Act in 2019s. Digital technology applied in government agency includes Mobile Applications, Cloud Computing, and Big Data. The benefits of digital technology not only enhance the capacity of Government but also upgrade public services to be more efficient, convenient, faster and more modern. The development of public services through the digital government concept must be done in parallel with the upgrade of the digital structure and digital culture. Most importantly, the state must be aware of the digital divide. All of them are essential in the development of digital government to bring about the potential of New Public Service which improve the quality of people life and progress of the country.
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