| Autor: |
Flávia Campos Fernandes Leandro, Mirian Picinini Méxas, Geisa Meirelles Drumond |
| Jazyk: |
angličtina |
| Rok vydání: |
2017 |
| Předmět: |
|
| Zdroj: |
Brazilian Journal of Operations & Production Management, Vol 14, Iss 4 (2017) |
| Druh dokumentu: |
article |
| ISSN: |
2237-8960 |
| DOI: |
10.14488/BJOPM.2017.v14.n4.a9 |
| Popis: |
The implementation of Enterprise Resource Planning (ERP) systems in Brazilian public educational institutions is considered critical and a time consuming process. Then this study aims to identify the Critical Success Factors (CSF) for the implementation of ERP systems in these organizations. A literature review, where 30 CSF used in scientific articles were identified, has been prepared. Based on found CSF, 20 were selected to compose a questionnaire constructed with the Likert scale and applied to 70 ERP systems specialists in educational institutions, in order to get the perception of the most CFS relevant during the pre-implementation, implementation and post-implementation phases. As a result of this field survey, a ranking of the degree classification "very important" for 20 CFS was drafted by percentage in the ERP lifecycle. This work intends to contribute with a comprehension in terms of what CFS needs to be observed during each phase of the ERP systems implementation in educational institutions. |
| Databáze: |
Directory of Open Access Journals |
| Externí odkaz: |
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