Semi-automated Usability Analysis through Eye Tracking

Autor: Katherine Mary Malan, Jan H.P. Eloff, Jhani A. de Bruin
Jazyk: angličtina
Rok vydání: 2018
Předmět:
Zdroj: South African Computer Journal, Vol 30, Iss 1 (2018)
Druh dokumentu: article
ISSN: 1015-7999
2313-7835
DOI: 10.18489/sacj.v30i1.511
Popis: Usability of software is a crucial aspect of successful applications and could give one application a competitive edge over another. Eye tracking is a popular approach to usability evaluation, but is time consuming and requires expert analysis. This paper proposes a semi-automated process for identifying usability problems in applications with a task-based focus, such as business applications, without the need for expert analysis. The approach is demonstrated on the eye tracking data from a mobile procurement application involving 33 participants. With the recent inclusion of built-in eye tracking hardware in mobile devices, the proposed approach introduces the possibility of conducting remote, large-scale usability studies for improving user experience in mobile applications.
Databáze: Directory of Open Access Journals