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In a competitive environment each company strives to bring higher added value to the customers, while improving the quality of its products and services, diversifying its offer in anticipating demand and streamlining its activity. To achieve market sustainability, companies aim to both map out the progress and use the resources efficiently and economically. During time several methods and tools were developed and used to this end. Lean Management tools implementation has proven to have effects not only in manufacturing sector, but also in healthcare, IT, government, construction, retail and others. This study presents the steps of implementing the 5S method, highlighting the real impact of Lean tools and the potential to be extended in other activities with at least similar success. Based on case study developed in automotive activity we underlined how these externalities can be economically measured. Moreover, having the automotive example of good practice, we outlined the general framework for adapting the method to other fields of interest, i.e. in companies that provide goods and services for personal healthcare. Designing this framework for improving activity of such essential companies during COVID-19 crisis, we are providing arguments for a market-based approach to social value / social profit creation. |
