Measuring workload for tuberculosis service provision at primary care level: a methodology

Autor: Blok Lucie, van den Hof Susan, Mfinanga Sayoki G, Kahwa Amos, Ngadaya Esther, Oey Liesbeth, Dieleman Marjolein
Jazyk: angličtina
Rok vydání: 2012
Předmět:
Zdroj: Human Resources for Health, Vol 10, Iss 1, p 11 (2012)
Druh dokumentu: article
ISSN: 1478-4491
DOI: 10.1186/1478-4491-10-11
Popis: Abstract We developed and piloted a methodology to establish TB related work load at primary care level for clinical and laboratory staff. Workload is influenced by activities to be implemented, time to perform them, their frequency and patient load. Of particular importance is the patient pathway for diagnosis and treatment and the frequency of clinic visits. Using observation with checklists, clocking, interviews and review of registers, allows assessing the contribution of different factors on the workload.
Databáze: Directory of Open Access Journals