The Effect of Knowledge Management Systems and Knowledge Sharing on the Performance and Loyalty of Librarians
| Autor: | Ali Biranvand, Morteza Mohammadi Ostani, Sara Ghannatian |
|---|---|
| Jazyk: | perština |
| Rok vydání: | 2024 |
| Předmět: | |
| Zdroj: | علوم و فنون مدیریت اطلاعات, Vol 10, Iss 1, Pp 239-264 (2024) |
| Druh dokumentu: | article |
| ISSN: | 2476-6658 2476-6534 |
| DOI: | 10.22091/stim.2024.10054.2027 |
| Popis: | Purpose: Loyalty and satisfaction of employees are key factors for the success and survival of any organization, especially service-oriented organizations like public libraries. On one hand, maintaining the position and dignity of the public library requires consideration of the performance and loyalty of its librarians. On the other hand, it is essential to focus on implementing a knowledge management system and promoting knowledge sharing in service-oriented organizations to enhance loyalty and organizational performance. Therefore, this research was conducted to determine the impact of knowledge management and knowledge sharing systems on the performance and loyalty of librarians in public libraries in Fars province. Method: The present study was conducted as applied research. Data collection involved a descriptive survey and correlation analysis. The statistical population comprised 331 librarians from public libraries in Fars province, with a sample size of 175 selected using the stratified random method based on the Krejci & Morgan table. The study utilized four questionnaires on knowledge management (Newman and Konrad, 2000), knowledge sharing (Panahi, Watson, and Partridge, 2012), librarian performance (Zarei and Same Siahkolroudi, 2017), and librarian loyalty (Yeh, Yeong, and Cheng, 2010; June, Cai, and Shin, 2006). The questionnaires demonstrated Cronbach's alpha coefficients above 0.7. Data analysis was performed using SPSS 25 for descriptive statistics and Smart PLS software for Structural Equation Modeling (SEM) to determine the relationships between variables. The measurement model section utilized Cronbach's alpha, Construct Reliability (CR), and Convergent Validity (CV) indexes. Additionally, the model fit was assessed using Normed Fit Index (NFI), Standardized Root Mean Square Residuals (SRMR), d-G, d-ULS, and Chi-Square. Findings: The findings showed that the status of variables related to knowledge management, knowledge sharing, performance of librarians, and loyalty of librarians in the public libraries of Fars province is in good condition and above average. Among the research variables, the performance of librarians, with an average of 4.04, was higher than other variables. The results of the correlation test indicated a significant and positive relationship between knowledge management and knowledge sharing (p |
| Databáze: | Directory of Open Access Journals |
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