| Autor: |
Şerife Ebru Okuyucu, Mustafa Ümit Işbeceren |
| Jazyk: |
angličtina |
| Rok vydání: |
2023 |
| Předmět: |
|
| Zdroj: |
Ain Shams Engineering Journal, Vol 14, Iss 10, Pp 102149- (2023) |
| Druh dokumentu: |
article |
| ISSN: |
2090-4479 |
| DOI: |
10.1016/j.asej.2023.102149 |
| Popis: |
The aim of this study is to determine the effect of using the seating elements designed for social distance in the waiting areas of shopping malls in the post-pandemic process on customers in shopping mall preferences. In light of these results, the study aims to increase customer satisfaction in retail stores and to make the customer feel safe against the pandemic.In research, it was assumed that there is a relationship between shopping malls with seating elements designed for social distance and the shopping mall preferences of customers. In a virtual environment, to test this hypothesis based on digital images of the social distancing seating element modeled with the Top Solid Wood program, a hypothetical study based on a questionnaire was performed. In this study, the questionnaire, prepared according to the 7-point Likert scale, was applied to 300 participants. The results were showed that shopping malls with seating elements designed for social distance in the post-pandemic process have a positive effect on the shopping mall preferences of the participants. Although the differences between customers’ demographic backgrounds and dependent variables were not found to be statistically significant at p |
| Databáze: |
Directory of Open Access Journals |
| Externí odkaz: |
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