Quality of Primary Health Care During the COVID-19 Pandemic: Evaluation by Users Affected by the Disease

Autor: Murilo César do Nascimento, Simone Albino da Silva, Anne Andrade Matiazi de Oliveira, Heriederson Sávio Dias Moura, Juliana Soares Tenório de Araújo, Felipe Mendes Delpino, Debora de Almeida Soares, Inês Santos Estevinho Fronteira, Namie Okino Sawada, Ricardo Alexandre Arcêncio
Jazyk: English<br />Portuguese
Rok vydání: 2022
Předmět:
Zdroj: O Mundo da Saúde, Vol 47 (2022)
Druh dokumentu: article
ISSN: 0104-7809
1980-3990
DOI: 10.15343/0104-7809.202347e14272022P
Popis: The coronavirus disease pandemic greatly impacted society, creating unprecedented challenges for science, healthcare systems, and Primary Health Care, which were quickly charged with diversified responses to face this public health emergency. The objective of this study was to evaluate the quality of PHC from the perspective of people affected by COVID-19. This was a cross-sectional study with cases of COVID-19 in a Brazilian municipality. We used an electronic questionnaire with sociodemographic and clinical characteristics (of our own elaboration) and the PCATool-Brazil Instrument – for adult patients (reduced version), through the KoBoToolbox resource. After a pre-test and pilot study, data collection took place between January 11 and October 5, 2021. Descriptive statistics were used, calculating the General PHC Score – 0 to 10 (mean and standard deviations). 91 participants evaluated the PHC characteristics/ components. The overall PHC score (mean) was 4.4 (SD=1.9). This low overall PHC score obtained indicates weaknesses in the quality of this level of healthcare, in the first six months of the pandemic in 2020. Such a low PHC quality score is unprecedented. It appears that the negative result in the studied municipality reflects the impact of COVID-19 and the strategies adopted to face the pandemic triggered by SARS-CoV-2 in Brazil and in the world.
Databáze: Directory of Open Access Journals
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