The Relationship of Emotional Intelligence and its Dimensions on Communication Skills among Emergency Unit Nurses

Autor: mahdi kouchakzadeh, zohreh sohrabi, Ali Mohamad Mosadegh Rad
Jazyk: perština
Rok vydání: 2015
Předmět:
Zdroj: بیمارستان, Vol 14, Iss 3, Pp 67-74 (2015)
Druh dokumentu: article
ISSN: 2008-1928
2228-7450
Popis: Background: The emotional intelligence of nurses has several effects on their behavior skills. In this study, the relation between Emotional Intelligence (EI) and Communication Skills (CS) among emergency unit nurses was assessed. Materials and Methods: In the descriptive analytical study, 253 nurses of fifteen IUMS hospitals were selected using census sampling method. The Golmans instrument for EI assessment and self -administered CS questionnaire filled by study participants. Validity and reliability of the questionnaire confirmed. SPSS software version 18 utilized to analysis using ANOVA, Spearman correlation test and Pearson correlation coefficient. Results: mean of total EI estimated 78.31 which the highest and lowest score were in self-cognitive dimension (20.83) and self-management dimension (18.19) respectively. The total mean of CS was 70.90. There was a significant statistical correlation between EI and CS (r=0. 775, p
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