Konaklama İşletmelerinde Hizmet Kalitesinin Davranışsal Niyetlere Etkisinde Algılanan Otel İmajının Aracılık Rolü / Mediation Role of Hotel Image Perceived in the Effect of Service Quality in Behavioral Intention in Hospitality Management

Autor:	Çöp, Serdar, Türkoğlu Önder, Nihal
Zdroj:	İşletme Araştırmaları Dergisi / Journal of Business Research. 12(3):3170-3186
Databáze:	Central and Eastern European Online Library (CEEOL)
Externí odkaz:	https://www.ceeol.com/search/article-detail?id=970536 Zobrazit plný text záznamu