Tüzel Müşterilerin Ana Bankalarına Yönelik Sadakat ve Ağızdan Ağıza Pazarlama Davranışını Belirleyen Unsurlar: Ankara Örneklemi / Factors Determining Loyalty and Word-of-Mouth Marketing Behavior of Corporate Customers Towards Their Main Banks: Ankara Sample

Autor: Eren, Berrin Arzu
Zdroj: Business and Economics Research Journal. 12(2):419-442
Databáze: Central and Eastern European Online Library (CEEOL)