The Link Between Causal Attribution and Recovery Satisfaction in Mobile Money Transaction Failures: The Mediating Role of Negative Emotions
Autor: | Hussein Malombe, Hamza, Choudhury, Deepjyoti |
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Zdroj: | MARKET/TRŽIŠTE / MARKET. 32(2):169-185 |
Databáze: | Central and Eastern European Online Library (CEEOL) |
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