Customer service quality management in public transport: The case of rail transport in Tanzania

Autor:	Lwesya, Francis, Jaffu, Richard
Zdroj:	International Review. (3-4):102-117
Databáze:	Central and Eastern European Online Library (CEEOL)
Externí odkaz:	https://www.ceeol.com/search/article-detail?id=899364 Zobrazit plný text záznamu