Customer Satisfaction with After-Sales Services in the Automotive Sector in Relation to the Level of Process Maturity of the Organization / Customer Satisfaction with After-Sales Services in the Automotive Sector in Relation to the Level of Process Maturity of the Organization

Autor:	DELIŃSKA, Liwia, Sliż, Piotr
Zdroj:	Przedsiębiorczość i Zarządzanie / Entrepreneurship and Management. 20(6.2):25-40
Databáze:	Central and Eastern European Online Library (CEEOL)
Externí odkaz:	https://www.ceeol.com/search/article-detail?id=829572 Zobrazit plný text záznamu