Management of relationship between customer satisfaction and services in hotel industry in Prishtina

Autor:	Reshidi, Shpresa, Zeqiri, Adelina, Kajtazi, Saranda
Zdroj:	ILIRIA International Review. 6(2):9-30
Databáze:	Central and Eastern European Online Library (CEEOL)
Externí odkaz:	https://www.ceeol.com/search/article-detail?id=476622 Zobrazit plný text záznamu