Perakende Mağazacılık Sektöründe Hizmet Kalitesinin Marka Sadakati Üzerine Etkisi: Bir Araştırma / The Effect of Service Quality on Brand Loyalty in Retail Industry and a Research Study

Autor:	Demirkan, Gökhan, Karadeniz, Mustafa U.
Zdroj:	Celal Bayar Üniversitesi Sosyal Bilimler Dergisi / Celal Bayar University Journal of Social Sciences. 13(02):245-262
Databáze:	Central and Eastern European Online Library (CEEOL)
Externí odkaz:	https://www.ceeol.com/search/article-detail?id=293833 Zobrazit plný text záznamu