ALTERNATIVE MEASURES OF BANK SERVICE QUALITY: AN EXTENDED REVIEW

Autor: Nistor, Voicu Cosmin, Plăiaş, Ioan, Radomir, Lăcrămioara
Zdroj: Studia Universitatis Babes Bolyai - Negotia. 60(2):21-59
Databáze: Central and Eastern European Online Library (CEEOL)