CUSTOMER-SUPPORT SERVICE FROM A RELATIONSHIP PERSPECTIVE: BEST PRACTICE FOR TELECOM / CUSTOMER-SUPPORT SERVICE FROM A RELATIONSHIP PERSPECTIVE: BEST PRACTICE FOR TELECOM

Autor:	Löfgren, Martin, Roos, Inger, Edvardsson, Bo
Zdroj:	Management Research and Practice. 5(2):21-21
Databáze:	Central and Eastern European Online Library (CEEOL)
Externí odkaz:	https://www.ceeol.com/search/article-detail?id=15048 Zobrazit plný text záznamu