Proposal of a causal model measuring the impact of an ISO 9001 certified Quality Management System on financial performance of Moroccan service-based companies

Autor: Ibtissam, El Moury, Hadini, Mohamed, Chebir, Adil, Mohamed, Ben Ali, Adil, Echchelh
Zdroj: Statistics in Transition. New Series. 24(2):159-184
Databáze: Central and Eastern European Online Library (CEEOL)