CONCEPTUAL MODEL FOR EXPLORING THE FACTORS WHICH IMPACT REACHING THE VOICE OF CUSTOMERS

Autor:	Obradović, Marina, Bogićević, Dušan, Glogovac, Maja, Maričić, Milica
Zdroj:	Društvena istraživanja - Časopis za opća društvena pitanja / Social Research - Journal for General Social Issues. 31(4):597-617
Databáze:	Central and Eastern European Online Library (CEEOL)
Externí odkaz:	https://www.ceeol.com/search/article-detail?id=1097973 Zobrazit plný text záznamu