An Analysis of Hotel's Responses to Negative and Mixed Online Reviews in Varna
Autor: | Prodanova, Radostina |
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Zdroj: | Известия на Съюза на учените - Варна. Серия Икономически науки / Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series. 10(3):33-43 |
Databáze: | Central and Eastern European Online Library (CEEOL) |
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