The role of company reputation in mitigating negative word of mouth

Autor: Rahmani, Shinta, Halim, Rizal E., Gayatri, Gita, Furinto, Asnan
Zdroj: Verslas: teorija ir praktika / Business: Theory and Practice. 22(1):109-120
Databáze: Central and Eastern European Online Library (CEEOL)