11 Seeking Attention: Testing a Model of Initiating Service Interactions

Autor: Loth, Sebastian, author, Huth, Kerstin, author, de Ruiter, Jan P., author
Přispěvatelé: de la O Hernández-López, María, editor, Fernández-Amaya, Lucía, editor
Zdroj: A Multidisciplinary Approach to Service Encounters. 14:229-247
Databáze: Brill E-Book Collection