| Autor: |
Seaborn, Katie, Urakami, Jacqueline, Pennefather, Peter, Miyake, Norihisa P. |
| Rok vydání: |
2024 |
| Předmět: |
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| Zdroj: |
ACM Computing Surveys (2024) |
| Druh dokumentu: |
Working Paper |
| DOI: |
10.1145/3658666 |
| Popis: |
Voice is a natural mode of expression offered by modern computer-based systems. Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions of complex interactions that numbers alone cannot fully represent. We conducted a systematic review of the literature on qualitative approaches to voice UX, capturing the nature of this body of work in a systematic map and offering a qualitative synthesis of findings. We highlight the benefits of qualitative methods for voice UX research, identify opportunities for increasing rigour in methods and outcomes, and distill patterns of experience across a diversity of devices and modes of qualitative praxis. |
| Databáze: |
arXiv |
| Externí odkaz: |
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