E-Mail Assistant -- Automation of E-Mail Handling and Management using Robotic Process Automation

Autor:	Khare, Arpit, Singh, Sudhakar, Mishra, Richa, Prakash, Shiv, Dixit, Pratibha
Rok vydání:	2022
Předmět:	Computer Science - Machine Learning Computer Science - Artificial Intelligence Computer Science - Human-Computer Interaction Computer Science - Robotics I.2.1
Druh dokumentu:	Working Paper
DOI:	10.1109/DASA54658.2022.9765017
Popis:	In this paper, a workflow for designing a bot using Robotic Process Automation (RPA), associated with Artificial Intelligence (AI) that is used for information extraction, classification, etc., is proposed. The bot is equipped with many features that make email handling a stress-free job. It automatically login into the mailbox through secured channels, distinguishes between the useful and not useful emails, classifies the emails into different labels, downloads the attached files, creates different directories, and stores the downloaded files into relevant directories. It moves the not useful emails into the trash. Further, the bot can also be trained to rename the attached files with the names of the sender/applicant in case of a job application for the sake of convenience. The bot is designed and tested using the UiPath tool to improve the performance of the system. The paper also discusses the further possible functionalities that can be added on to the bot. Comment: 7 pages, 4 figures, Accepted in DASA 2022
Databáze:	arXiv
Externí odkaz:	http://arxiv.org/abs/2205.05882 Zobrazit plný text záznamu View this record from Arxiv