A Systematic Literature Review on Persuasive Technology at the Workplace
Autor: | Wenker, Kilian |
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Rok vydání: | 2022 |
Předmět: | |
Zdroj: | Patterns, Volume 3, Issue 8, 100545, 2022 |
Druh dokumentu: | Working Paper |
DOI: | 10.1016/j.patter.2022.100545 |
Popis: | Employees face decisions every day - in the absence of supervision. The outcome of these decisions can be influenced by digital workplace design through the power of persuasive technology. This paper provides a structured literature review based on recent research on persuasive technology in the workplace. It examines the design and use of persuasive systems from a variety of disciplinary perspectives and theories. The reviewed studies were categorized into the research streams of technology design, user-centered research, and gamification. The purpose of the studies is categorized using a modified definition of the persuasive systems design model. A number of experimental studies show that alignment of the employee's behavior with the employer's agenda can be achieved. A robust finding is the key role of interactivity in granting employees a subjective experience of rapid and meaningful feedback when using the interface. Comment: 14 pages, 2 figures |
Databáze: | arXiv |
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