An empirical user-study of text-based nonverbal annotation systems for human-human conversations
| Autor: | Kim, Joshua Y., Yacef, Kalina |
|---|---|
| Rok vydání: | 2021 |
| Předmět: | |
| Druh dokumentu: | Working Paper |
| Popis: | the substantial increase in the number of online human-human conversations and the usefulness of multimodal transcripts, there is a rising need for automated multimodal transcription systems to help us better understand the conversations. In this paper, we evaluated three methods to perform multimodal transcription. They were (1) Jefferson -- an existing manual system used widely by the linguistics community, (2) MONAH -- a system that aimed to make multimodal transcripts accessible and automated, (3) MONAH+ -- a system that builds on MONAH that visualizes machine attention. Based on 104 participants responses, we found that (1) all text-based methods significantly reduced the amount of information for the human users, (2) MONAH was found to be more usable than Jefferson, (3) Jefferson's relative strength was in chronemics (pace / delay) and paralinguistics (pitch / volume) annotations, whilst MONAH's relative strength was in kinesics (body language) annotations, (4) enlarging words' font-size based on machine attention was confusing human users as loudness. These results pose considerations for researchers designing a multimodal annotation system for the masses who would like a fully-automated or human-augmented conversational analysis system. Comment: 45 pages |
| Databáze: | arXiv |
| Externí odkaz: |
|