Embracing Companion Technologies
| Autor: | Niess, Jasmin, Woźniak, Paweł W. |
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| Rok vydání: | 2020 |
| Předmět: | |
| Druh dokumentu: | Working Paper |
| DOI: | 10.1145/3419249.3420134 |
| Popis: | As an increasing number of interactive devices offer human-like assistance, there is a growing need to understand the human experience of interactive agents. When interactive artefacts with human-like features become intertwined in our everyday experience, we need to make sure that they assume the right roles and contribute to our wellbeing. In this theoretical exploration, we propose a reframing of our understanding of interactions with everyday technologies by proposing the metaphor of digital companions. We employ the theory in the philosophy of empathy to propose a framework for understanding how users develop relationships with digital agents. The experiential framework for companion technologies provides connections between the users' psychological needs and companion-like features of interactive systems. Our work provides a theoretical basis for rethinking the user experience of everyday artefacts with a humanistic mindset and poses future challenges for HCI. Comment: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society (NordiCHI '20), October 25--29, 2020, Tallinn, Estonia |
| Databáze: | arXiv |
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