| Autor: |
Brangier, Eric, Urrutia, Josefina Gil, Senderowicz, Véronique, Cessat, Laurent |
| Rok vydání: |
2018 |
| Předmět: |
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| Zdroj: |
In T. Ahram and C. Falc?o (eds.), Advances in Usability and User Experience, Advances in Intelligent Systems and Computing, 2017 |
| Druh dokumentu: |
Working Paper |
| Popis: |
Heuristic inspections are often carried out in a rather restrictive manner in the sense that they often address one or two of User Experience aspects. These two generally being: usability and "user experience". This fails to consider UX as it should be [considered]: through a holistic approach. Thus, we suggest to go beyond that by opting for what we have called an Integrative Heu-ristic Inspection that takes into account issues of: accessibility, usability, emotions \& motivation and persuasion, and that aims to simplify the overflow of recommendations UX professionals are faced with nowadays. We illustrate our proposal by a case study carried out on an insurance prospecting tablet application. We analyzed the results of the inspection separately for each dimension as well as combined across dimensions. Implications for a reflection on the struc-turing of the criteria for a general criteria-based approach in UX are discussed. |
| Databáze: |
arXiv |
| Externí odkaz: |
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