A RESEARCH ON PROBLEMS IN EXISTING DELIVERY PROCESS IN CARGO TRANSPORTATION AND EVALUATION OF NEW METHODS: MALATYA DISTRICT EXAMPLE
| Autor: | DESTE, Mustafa, SEVER, Sami, MİMAN, Mehmet |
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| Jazyk: | angličtina |
| Rok vydání: | 2018 |
| Předmět: | |
| Zdroj: | Volume: 2, Issue: 2 184-197 Journal of Turkish Operations Management |
| ISSN: | 2630-6433 |
| Popis: | In thisstudy, a research to determine attitudes of consumers towards new deliverymethods such as parcel locker widely used abroad as well as problemsencountered during delivery process was conducted. In the research, the effectsof problems experienced on new delivery methods and intention of consumersabout online shopping were analyzed. İnönü University’s academic andadministrative staff that have employee profiles all through Malatya weredetermined to be the research’s population. Inonu University Campus Region withits more than 3000 employees was identified to experience intense deliverytraffic upon interviews with cargo firms. This intense traffic along withemployees from every district of Malatya was evaluated that the determinedpopulation has the adequate representability of Malatya city. The relationship between “problems”, “attitudesnew delivery methods” and “shopping intentions” wasinvestigated in the analysis phase. While ANOVA tests were applying forage, shopping frequency, and educational status, T-tests applied for gender andstaff status to measure differences. Test results showed that “shoppingintention” vary according to the age, staff status and shopping frequency. Also,age has a significant difference with “ attitudes towards new deliverymethods”. |
| Databáze: | OpenAIRE |
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