| Autor: |
Šarac, Dragana D., Kujačić, Momčilo D., Jovanović, Bojan B. |
| Jazyk: |
srbština |
| Rok vydání: |
2013 |
| Předmět: |
|
| Zdroj: |
Info M (2013) 12(47):25-31 |
| ISSN: |
1451-4397 |
| Popis: |
Information and communications technologies (ICT) have dramatically changed social and business communication. Also ICT caused decreasing volume of traditional mail services. Diversification of postal service is necessary. Many postal operators around the world have directed significant part of their activity on providing e-services to customers. Developing an e-service strategy is important for postal service because it has aim for action-oriented implementation and developing e-society. The aim of this paper is to present trends on developing e-services in postal sector, possible directions for inclusion of the Serbian Post in digital postal network and identify strategically important e-services in the postal business. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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