[An evaluation of the information for the patient in pharmacies]

Autor: M C, Agirre Lekue, J, del Arco Ortiz de Zarate, B, García de Vicuña Landa, I, Gorostiza Hormaetxe, J, Ruiz Golvano, J A, Ortiz de Zarate
Rok vydání: 1993
Předmět:
Zdroj: Atencion primaria. 11(1)
ISSN: 0212-6567
Popis: To study the nature of the information that is supplied by pharmacies in Bizkaia to their patients and the factors impinging on this information.Crossover study of a sample of users of pharmacies. SITE. The research was done in 10 representative community pharmacies in the province of Bizkaia, included in which were rural and urban pharmacies.19,875 patients who used these pharmacies during the month of the study (May, 1991).The information given the patient by the pharmacist was analyzed, as to whether the request came from the patient him/herself or not and as to the subject matter of this information.The pharmacist gave information to 4,162 of the 19,875 people observed, i.e. 1 in every 5 patients. More information was exchanged as a result of patients' request (69.17% of all the information given) than the pharmacist's volunteering it (30.38%). These figures constituted 14.48% and 6.45% respectively of the total number of people using the pharmacies during this month. The greatest number of requests for information by patients was concerning illnesses and their treatment: 22.4% of all the information.Information is given in pharmacies concerning health questions. However a mechanism needs to be found so that this information is of sufficient scope to contribute towards greater efficiency of treatment and health programmes.
Databáze: OpenAIRE