Continuous quality improvement as an ideal in hospital practice
Autor: | S, Reeves, K, Matney, V, Crane |
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Rok vydání: | 1995 |
Předmět: | |
Zdroj: | The Health care supervisor. 13(4) |
ISSN: | 0731-3381 |
Popis: | Continuous quality improvement (CQI) is an important part of successfully managing change in health care. This article describes a CQI plan and process created to develop a comprehensive plan for a rapidly evolving organization. Four key components of the planning process are described: initial initiatives, customer service orientation, teamwork approach, and physician involvement. A case study is also included to illustrate how one CQI plan and process was implemented and evaluated. |
Databáze: | OpenAIRE |
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