One-on-one proficiency training: an evaluation of satisfaction and effectiveness using clinical information systems

Autor: Michael, Kirshner, Herbert, Salomon, Homer, Chin
Rok vydání: 2004
Předmět:
Zdroj: AMIA ... Annual Symposium proceedings. AMIA Symposium.
ISSN: 1942-597X
Popis: To examine the effectiveness of a one-on-one training method for advanced proficiency in the use of clinical information systems (CIS) by clinicians (physicians, physician assistants, and nurse practitioners) in a large HMO.A cross-sectional survey of 129 clinicians.Satisfaction was measured using a multi-item satisfaction index. Perceived effectiveness of the training was measured by assessing self-reported improvements in efficiency in CIS.Response rate of 80%. The one-on-one method was significantly preferred over any other teaching methods (p.0001). Improvement in use of the electronic medical record was greatest following one-on-one training when compared to other CIS components. Major improvements (i.e.,3 on 5 point Likert scale) in use of the electronic medical record were reported by 61.4% of the clinicians. Overall satisfaction was significantly higher among women (p.05).The findings support the assumption that one-on-one training is of value to clinicians and that this training modality is valued above other methods.
Databáze: OpenAIRE