Time-motion examination of electronic health record utilization and clinician workflows indicate frequent task switching and documentation burden

Autor: Moy, Amanda J., Schwartz, Jessica M., Elias, Jonathan, Imran, Seemab, Lucas, Eugene, Cato, Kenrick D., Rossetti, Sarah Collins
Jazyk: angličtina
Rok vydání: 2021
Předmět:
Zdroj: AMIA Annu Symp Proc
Popis: Clinical documentation burden has been broadly acknowledged, yet few interprofessional measures of burden exist. Using interprofessional time-motion study (TMS) data, we evaluated clinical workflows with a focus on electronic health record (EHR) utilization and fragmentation among 47 clinicians: 34 advanced practice providers (APPs) and 13 registered nurses (RNs) from: an acute care unit (n=15 observations [obs]), intensive care unit (n(obs)=14), ambulatory clinic (n(obs)=3), and emergency department (n(obs)=15). We examined workflow fragmentation, task-switch type, and task involvement. In our study, clinicians on average exhibited 1.4±0.6 switches per minute in their workflow. Eighty-four (19.6%) of the 429 task-switch types presented in the data accounted for 80.1% of all switches. Among those, data viewing- and data entry-related tasks were involved in 48.2% of all switches, indicating documentation burden may play a critical role in workflow disruptions. Therefore, interruption rate evaluated through task switches may serve as a proxy for measuring burden.
Databáze: OpenAIRE