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The aim of this study is to compare the emotional climate, quality of communication and performance indicators in a clinical management unit and two traditional hospital services.Quantitative study.questionnaire of 94 questions.83 health professionals (63 responders) from the clinical management unit of breast pathology and the hospital services of medical oncology and radiation oncology.descriptive statistics, comparison of means, correlation and linear regression models.The clinical management unit reaches higher values compared with the hospital services about: performance indicators, emotional climate, internal communication and evaluation of the leadership. An important gap between existing and desired sources, channels, media and subjects of communication appear, in both clinical management unit and traditional services.The clinical management organization promotes better internal communication and interpersonal relations, leading to improved performance indicators. |
