[The German Quality Management System for Outpatient Care (Q-M-A) Checklist--an instrument for assessing quality management systems in outpatient care]

Autor: C, Thomeczek, B, Birkner, D, Everz, S, Gass, E, Gramsch, A, Hellmann, H, Herholz, U, Oesingmann, B, Gibis, F, Stobrawa, J-W, Weidringer, G, Ollenschläger
Jazyk: němčina
Rok vydání: 2003
Předmět:
Zdroj: Gesundheitswesen (Bundesverband der Arzte des Offentlichen Gesundheitsdienstes (Germany)). 65(10)
ISSN: 0941-3790
Popis: Quality management systems had originally been designed for industrial purposes and were hardly applicable for small enterprises, there have been adjustments to the two main applications EFQM and ISO enabling utilisation also in ambulatory care. There are also different approaches like the Dutch Visitatiae concept which reflects the needs of GP's and is based on peer exchange. The presented paper gives an overview of existing quality management and certification systems and presents an instrument for evaluation. This checklist was developed by an interdisciplinary expert panel of the Agency for Quality in Medicine and serves as an aid for users and graders of quality management systems with regard to the feasibility of these systems.
Databáze: OpenAIRE