| Autor: |
Longqi, Yang, David, Holtz, Sonia, Jaffe, Siddharth, Suri, Shilpi, Sinha, Jeffrey, Weston, Connor, Joyce, Neha, Shah, Kevin, Sherman, Brent, Hecht, Jaime, Teevan |
| Rok vydání: |
2020 |
| Předmět: |
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| Zdroj: |
Nature human behaviour. 6(1) |
| ISSN: |
2397-3374 |
| Popis: |
The coronavirus disease 2019 (COVID-19) pandemic caused a rapid shift to full-time remote work for many information workers. Viewing this shift as a natural experiment in which some workers were already working remotely before the pandemic enables us to separate the effects of firm-wide remote work from other pandemic-related confounding factors. Here, we use rich data on the emails, calendars, instant messages, video/audio calls and workweek hours of 61,182 US Microsoft employees over the first six months of 2020 to estimate the causal effects of firm-wide remote work on collaboration and communication. Our results show that firm-wide remote work caused the collaboration network of workers to become more static and siloed, with fewer bridges between disparate parts. Furthermore, there was a decrease in synchronous communication and an increase in asynchronous communication. Together, these effects may make it harder for employees to acquire and share new information across the network. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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