| Autor: |
Pedro D Armando, Carle, Sonia A N, Uema, Sebastián R Martínez, Pérez, Merçè Martí, Pallarés, Nancy H Solá, Uthurry, María J Faus, Dáder |
| Rok vydání: |
2007 |
| Předmět: |
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| Zdroj: |
Aten Primaria |
| ISSN: |
0212-6567 |
| Popis: |
OBJECTIVE: To analyze the validity and reliability of a patient satisfaction questionnaire about drug dispensing in Argentine community pharmacies. DESIGN: Descriptive, cross-sectional study. SETTING: Community pharmacies of Argentina that voluntarily agreed to take part in the study. PARTICIPANTS: All patients or their careers who attended the pharmacies during the period of the study (March and April, 2006) and knew how to read and write. MAIN MEASUREMENTS: Scores on the satisfaction scale of the questionnaire. RESULTS: Twenty-seven pharmacies from 6 provinces of Argentina took part; 473 questionnaires were obtained with a 72.4% response rate. Factorial analysis revealed one single component that explained 54.8% of total variance. A 0.90 Cronbach's alpha coefficient was obtained and Pearson's correlation between each of the items and the total score on the scale showed that all items correlated with each other (P |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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