Patients' perceptions of increased pharmacy contact

Autor:	B L, Erstad, J R, Draugalis, S M, Waldrop, L, Scheurer, M D, Namanny
Rok vydání:	1994
Předmět:	Adult Aged 80 and over Adolescent Hospital Bed Capacity 300 to 499 Arizona Professional-Patient Relations Middle Aged Pharmacists Hospitals University Patient Satisfaction Pharmaceutical Services Surveys and Questionnaires Humans Prospective Studies Pharmacy Service Hospital Aged
Zdroj:	Pharmacotherapy. 14(6)
ISSN:	0277-0008
Popis:	This prospective, randomized study was conducted to determine if increased patient contact between pharmacists and patients would result in greater patient awareness and satisfaction with their hospital stay and particularly with pharmacists and pharmacy services. Eligible patients were randomized to receive either the usual pharmacy care with minimum contact with the pharmacist, or expanded services based on increased contact with the pharmacist. A questionnaire was used to determine patient awareness and satisfaction. Statistically significant differences were found between the groups on awareness and satisfaction with pharmacy services scales as well as total scores. Total patient scores were highly reliable, with an alpha coefficient of 0.87. In addition, comments by patients in the group with increased contact were overwhelmingly positive, in contrast to those receiving usual care. Patients desire and appreciate greater contact with pharmacists.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=pmid________::1e0aaf8eca407c13547ee5bc898b5c10 https://pubmed.ncbi.nlm.nih.gov/7885976 Zobrazit plný text záznamu Plný text