| Popis: |
Independent management of affairs electronically without encountering a customer servant is part of everyday life. Citizens, patients and healthcare customers are willing to assess their health status and need for health services, taking care of treatment on one's own initiative, when this is possible. The benefit of electronic services is accessibility at all times of the day and immediate reception to the computer or mobile device of feedback concerning one's own status. The development and support of independent care will require novel working practices from healthcare professionals as well. |
