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In recent years, companies leverage cloud computing technologies that allow third-party developers to implement complementary applications and customers to quickly deploy these applications forming a cloud platform ecosystem. Although there is a plethora of services deployed in the cloud, single cloud services often failed to answer the clients’ evolving and complex requirements and resulted in stronger need for multiple cloud applications to be able to work seamlessly together. This study aims to identify the factors which enable successful interoperability of cloud platform ecosystems in enterprises, on various interoperability levels such as technical interoperability, conceptual level interoperability and organizational level interoperability. This research proposes aframework of enabling factors for interoperability of cloud platform ecosystems, by studying interrelationships between people, process, data and services with cloud interoperability. The development of the framework was conducted in a qualitative holistic single case study at an organization in manufacturing sector in the Netherlands, which is implementing interoperable cloud platform ecosystems. The framework has been evaluated in an empirical study through semistructuredinterviews. This study benefits enterprises which leverage the multi-cloud platforms for realizing business requirements, by shedding light on factors enabling the interoperability between multiple cloud platforms. |
