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Background: A family-centred approach is crucial for successful rehabilitation programs of children with functional disorders. Aiming to provide high quality intervention for these children, it is very important to acknowledge opinions of parents and perspectives of occupational therapists. We wanted to evaluate these processes of care in developmental outpatient clinics of health centres in Slovenia by obtaining information from parents and occupational therapists. Methods: Participants were parents of children with functional disorders and occupational therapists from health centres. Children were up to 6 years old and had been included in the occupational therapy program for at least one year. The two questionnaires (Slovene translations of Measure of processes of care, MPOC; for occupational therapists, MPOCSP, and for parents, MPOC-20) were send to all health centres in Slovenia with developmental outpatient clinics. The parents participating in the study were randomly selected. Data were analysed using descriptive statistics. Results: There were 14 occupational therapists and 14 parents participating in the study. Parents reported good overall satisfaction with processes of care, but they were least satisfied with the provision of general and specific information about their children. The subscale "Providing general information" was ranked the lowest by the occupational therapists as well. The subscale "Respectful and supportive care" was ranked the highest. The parents and occupational therapists ranked individual subscales in the same order in terms of the average score. Conclusion: Based on the fact that parents and occupational therapists were least satisfied with the provision of general and specific information, we advise improvements in the exchange of information between parents and therapists. The results of our study are in agreement with previous results in Slovenia and abroad. Izhodišča: V družino usmerjen pristop je ključnega pomena za uspešno rehabilitacijsko obravnavo otrok zmanjšanimi zmožnostmi. Da bi obravnava teh otrok v razvojnih ambulantah potekala čim bolj kakovostno, je pri načrtovanju in izvedbi potrebno upoštevati mnenja staršev in strokovnjakov, ki z otrokom delajo. Zanimalo nas je, kako izvajanje teh postopkov oskrbe vidijo delovni terapevti v razvojnih ambulantah zdravstvenih domov v Sloveniji in starši otrok z zmanjšanimi zmožnosti, ki so vključeni v program delovne terapije. Metode: Preiskovanci raziskave so bili delovni terapevti v razvojnih ambulantah in starši otrok, ki obiskujejo razvojne ambulante. Otroci so bili stari od 0 do 6 let, v program delovne terapije pa so bili vključeni vsaj eno leto. V vsako razvojno ambulanto smo poslali po dva vprašalnika za oceno postopkov oskrbe: slovenski prevodi MPOC-SP (angl. Measure of processes of care, MPOC) za delovne terapevte in MPOC-20 za starše. Delovni terapevti so starše, ki so jim razdelili vprašalnike, izbrali naključno. Rezultate MPOC-20 smo primerjali z rezultati MPOC-SP. Rezultati: V raziskavo se je vključilo 14 delovnih terapevtov in 14 staršev otrok. Starši so bili najmanj zadovoljni z zagotavljanjem splošnih in specifičnih informacij o otroku. Tudi delovni terapevti so najnižje ocenili zagotavljanje splošnih informacij. Najvišje so ocenili postavke na podlestvici Spoštljiv odnos do ljudi. Starši in delovni terapevti so vsebinsko primerljive podlestvice obeh vprašalnikov razvrstili po enakem vrstnem redu glede na povprečno oceno. Zaključek: Starši in delovni terapevti so bili najmanj zadovoljni z zagotavljanjem splošnih in specifičnih informacij, zato bi na tem področju morali bolje poskrbeti za sprotno podajanje in izmenjavo informacij med starši in terapevti. Rezultati so skladni z rezultati raziskav v tujini. |
