| Popis: |
V diplomskem delu je najprej teoretično predstavljenih nekaj orodij kakovosti in metoda 8D. Zatem sledi analiza vseh napak, ki se v proizvodnem procesu elektromotorjev dogajajo in so predmet reklamacij. Izmed vseh odkritih napak smo izluščili dve napaki, ki se pojavljata najbolj množično, in eno napako, ki je definirana kot kritična napaka, če se pojavi med obratovanjem. Izbrane tri napake smo analizirali po metodi 8D in uporabili vsa v teoretičnem delu predstavljena orodja kakovosti. Po vpeljanih korektivnih ukrepih smo njihov učinek ocenili in predlagali izboljšave. Ukrep se je nato tudi standardiziral in predstavil ostalim podjetjem v sklopu korporacije. Na koncu je predstavljen napredek, ki se je zgodil od pojava napake do standardizacije ukrepa. In the diploma thesis, some quality tools and the 8D method are first theoretically presented. This is followed by an analysis of all errors that occur in the production process of electric motors and are the subject of customer complaints. From all those considered, we have chosen 2 errors that occur most frequently and one error that can potentially endanger the health and life of people. We analysed the selected errors using the 8D method, using all the quality tools presented in the theoretical part. After the implemented corrective measures, we evaluated their effect and proposed improvements. The measure was then standardized and presented to the parent company abroad. At the end is presented the progress that occurred from the occurrence of the error to the standardization of the measure. |
