Solu????o de evidencia????o dos problemas de acessibilidade nas cal??adas de Manaus centrado no usu??rio com defici??ncia motora

Autor: Albuquerque, Ronildo Mour??o de
Přispěvatelé: Prata, Wilson Silva, Pacheco, Almir de Souza, Teixeira, Narle Silva
Jazyk: portugalština
Rok vydání: 2022
Předmět:
Zdroj: Biblioteca Digital de Teses e Dissertações da UFAM
Universidade Federal do Amazonas (UFAM)
instacron:UFAM
Popis: Submitted by Ronildo Albuquerque (ronildomalbuquerque@gmail.com) on 2022-08-26T14:56:14Z No. of bitstreams: 4 Ata de Defesa - SEI.pdf: 924413 bytes, checksum: e7e3876cf94b1e0861c02f185ff1462c (MD5) CartaEncaminhamentoTCC-TESE-DISSERTA????O.pdf: 159694 bytes, checksum: 2427fc56cb5d0bd86029572ae1763aa5 (MD5) Disserta????o_RonildoAlbuquerque_PPGD.pdf: 10517784 bytes, checksum: 44f4969a4a57ea9ca4c814fa8a35d673 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Rejected by PPGD Design (ppgd@ufam.edu.br), reason: Falta folha de aprova????o e ficha catalogr??fica on 2022-08-30T22:27:37Z (GMT) Submitted by Ronildo Albuquerque (ronildomalbuquerque@gmail.com) on 2022-08-31T14:01:34Z No. of bitstreams: 4 Ata de Defesa - SEI.pdf: 924413 bytes, checksum: e7e3876cf94b1e0861c02f185ff1462c (MD5) CartaEncaminhamentoTCC-TESE-DISSERTA????O.pdf: 159694 bytes, checksum: 2427fc56cb5d0bd86029572ae1763aa5 (MD5) Disserta????o_RonildoAlbuquerque_PPGD.pdf: 10656916 bytes, checksum: f315414c00ed852fed73d9449ecf94d2 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Approved for entry into archive by PPGD Design (ppgd@ufam.edu.br) on 2022-09-12T18:48:35Z (GMT) No. of bitstreams: 4 Ata de Defesa - SEI.pdf: 924413 bytes, checksum: e7e3876cf94b1e0861c02f185ff1462c (MD5) CartaEncaminhamentoTCC-TESE-DISSERTA????O.pdf: 159694 bytes, checksum: 2427fc56cb5d0bd86029572ae1763aa5 (MD5) Disserta????o_RonildoAlbuquerque_PPGD.pdf: 10656916 bytes, checksum: f315414c00ed852fed73d9449ecf94d2 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Approved for entry into archive by Divis??o de Documenta????o/BC Biblioteca Central (ddbc@ufam.edu.br) on 2022-09-12T18:59:19Z (GMT) No. of bitstreams: 4 Ata de Defesa - SEI.pdf: 924413 bytes, checksum: e7e3876cf94b1e0861c02f185ff1462c (MD5) CartaEncaminhamentoTCC-TESE-DISSERTA????O.pdf: 159694 bytes, checksum: 2427fc56cb5d0bd86029572ae1763aa5 (MD5) Disserta????o_RonildoAlbuquerque_PPGD.pdf: 10656916 bytes, checksum: f315414c00ed852fed73d9449ecf94d2 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Made available in DSpace on 2022-09-12T18:59:19Z (GMT). No. of bitstreams: 4 Ata de Defesa - SEI.pdf: 924413 bytes, checksum: e7e3876cf94b1e0861c02f185ff1462c (MD5) CartaEncaminhamentoTCC-TESE-DISSERTA????O.pdf: 159694 bytes, checksum: 2427fc56cb5d0bd86029572ae1763aa5 (MD5) Disserta????o_RonildoAlbuquerque_PPGD.pdf: 10656916 bytes, checksum: f315414c00ed852fed73d9449ecf94d2 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2022-01-31 The accessibility barriers present on public sidewalks in Manaus constitute a problem that limits the circulation of passers-by, especially users with physical disabilities who depend on their full conditions. In this context, we seek to know how the User-Centered Design approach can be applied to the development of mediation solutions between civil society and public authorities, with a view to improving the experience of users of sidewalks in Manaus. Faced with this problem, the main objective of this work is to develop a tool for reporting accessibility issues on public sidewalks in Manaus to Organs responsible bodies according to the User-Centered Design approach with physical disabilities. For this, it makes use of a bibliographic survey on topics such as the socioeconomic profile of people with physical disabilities, the levels of accessibility present on the sidewalks, the history of accessibility and inclusion, the Accessible Design, the norms for the protection of accessibility and the User-Centered Design approach. The interview with specialists brings a technical look at the ways in which the problems are solved today by Organs responsible bodies. The collection with potential users provides input on how they face these problems, how familiar they are with the complaint process and how their mental model would be resolved. In the projective stage, an application is developed to highlight problems in public sidewalks according to the User Experience Design methodology, from the strategy definition phase to high-fidelity visual prototyping. The validation of the prototype with representatives of the target audience points out that most users rated the application under development as useful, satisfactory and easy to use, indicating its potential social and technological value. As barreiras de acessibilidade presentes nos passeios p??blicos de Manaus constituem um problema que limita a circula????o de transeuntes, em especial o usu??rio com defici??ncia motora que depende de suas plenas condi????es. Nesse contexto, procura-se saber de que maneira a abordagem de Design Centrado no Usu??rio pode ser aplicada para desenvolvimento de solu????es de media????o entre sociedade civil e poder p??blico tendo em vista a melhoria da experi??ncia dos usu??rios das cal??adas de Manaus. Frente a esse problema, o objetivo principal deste trabalho ?? desenvolver ferramenta para comunica????o dos problemas de acessibilidade nos passeios p??blicos de Manaus aos ??rg??os respons??veis de acordo com a abordagem de Design Centrado no Usu??rio com defici??ncia motora. Para isso, lan??a-se m??o de levantamento bibliogr??fico acerca de temas como o perfil socioecon??mico da pessoa com defici??ncia motora, os n??veis de acessibilidade presentes nas cal??adas, o hist??rico da acessibilidade e inclus??o, o Desenho Acess??vel, as normas de prote????o ?? acessibilidade e a abordagem de Design Centrado no Usu??rio. A entrevista com especialistas traz olhar t??cnico sobre as formas como os problemas s??o resolvidos hoje pelos ??rg??os respons??veis. A coleta com usu??rios em potencial traz insumos sobre como enfrentam esses problemas, qual sua familiaridade com o processo de den??ncia e como se daria seu modelo mental de resolu????o. Na etapa projetiva, ?? desenvolvido aplicativo para a evidencia????o dos problemas nos passeios p??blicos de acordo com a metodologia de Design de experi??ncia do usu??rio, desde a fase de defini????o da estrat??gia at?? a prototipa????o visual de alta fidelidade. A valida????o do prot??tipo com representantes do p??blico-alvo aponta que a maioria dos usu??rios, classificaram o aplicativo em desenvolvimento como ??til, satisfat??rio e de f??cil uso, indicando seu potencial valor social e tecnol??gico.
Databáze: OpenAIRE
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