An analysis of mobbing and its influence on work stress in servers at the Federal Rural University of Rio de Janeiro

Autor: Lima, T?ssia Donadello Ferreira
Přispěvatelé: Souza, Marcos Aguiar de, Oliveira, Val?ria Marques de, Ribas Junior, Rodolfo de Castro
Jazyk: portugalština
Rok vydání: 2014
Předmět:
Zdroj: Biblioteca Digital de Teses e Dissertações da UFRRJ
Universidade Federal Rural do Rio de Janeiro (UFRRJ)
instacron:UFRRJ
Popis: Submitted by Celso Magalhaes (celsomagalhaes@ufrrj.br) on 2020-02-14T18:43:11Z No. of bitstreams: 1 2014 - T?ssia Donadello Ferreira Lima.pdf: 2094604 bytes, checksum: c9cfedea7b1ac95cbbbe600618d449ac (MD5) Made available in DSpace on 2020-02-14T18:43:11Z (GMT). No. of bitstreams: 1 2014 - T?ssia Donadello Ferreira Lima.pdf: 2094604 bytes, checksum: c9cfedea7b1ac95cbbbe600618d449ac (MD5) Previous issue date: 2014-06-18 Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES This research relates to the study of mobbing and stress in the workplace conducted at the Federal Rural University of Rio de Janeiro. Mobbing is the term used to phenomena of harassment committed by one or more persons to another person. As characteristics it has abusive conduct in the workplace through attitudes, gestures or words that might injure the physical or mental integrity of the individual who is the victim. Stress has always been present in human history, but its positive and negative effects are present in people and in the workplace. This research aims to investigate the existence and influence of mobbing over the workplace stress applied to employees in UFRRJ (Federal Rural University of Rio de Janeiro). In this direction, the present study had, as specific objectives, to create and validate the Brazilian Mobbing Scale for application in UFRRJ, to compare the mobbing and stress of employees as a function of the socio-demographic variables and compare the mobbing and stress of employees as a function of the working variables. The study reached 300 UFRRJ employees. To achieve the objectives of this study, the softwares SPSS v19 (Statistical Package for Social Sciences, version 19) and AMOS 19 (Analysis of Moment Structures) module were used. The results showed the influence of mobbing on the stress variable. The Brazilian Mobbing Scale was composed by three factors: Mobbing from the boss, Mobbing from colleagues and Mobbing from subordinates. The stress scale was originally tested with one-factor model, however, it was realized that the four-factor model gave a better answered to the sample. The corresponding factors are: Boss as the main source of stress, lack of good working conditions, professional devaluation and demands at work. It has been performed Exploratory factor analysis and confirmatory factor analysis. In regards to the scale of mobbing the highest incidence was found mainly from the boss, from colleagues and, at last, from subordinates. It was noticed in the study?s participants a significant positive correlation between age and working time. Regarding the scale of stress, bad working conditions and working demands showed a strongly higher average of stress. It?s possible to say that there is an equal treatment from the bosses. Indeed, the general stress was higher in the younger employees. As a function of grender no significant difference was observed on the stress Esta pesquisa trata do estudo do mobbing e estresse no local de trabalho realizado na Universidade Federal Rural do Rio de Janeiro. Mobbing ? um termo utilizado para fen?menos de ass?dio praticado por uma ou mais pessoas a outra pessoa. Tem como caracter?sticas condutas abusivas no local de trabalho atrav?s de atitudes, gestos ou palavras que possam ferir a integridade f?sica ou ps?quica do indiv?duo que ? a v?tima. O estresse sempre esteve presente na hist?ria da humanidade, mas seus efeitos positivos e negativos est?o presentes nas pessoas e nos locais de trabalho. A presente pesquisa tem como objetivo investigar a exist?ncia e a influ?ncia do mobbing sobre o estresse no trabalho em servidores na UFRRJ (Universidade Federal Rural do Rio de Janeiro). Nesse sentido, o presente estudo teve como objetivos espec?ficos criar e validar a Escala Brasileira de Mobbing para investiga??o na UFRRJ, comparar o mobbing e o estresse de servidores em fun??o das vari?veis s?cio-demograficas e comparar o mobbing e o estresse de servidores em fun??o das vari?veis de trabalho. Participaram desta pesquisa 300 servidores da UFRRJ. Foram utilizados o programa SPSS 19 (StatisticalPackage for Social Sciences, vers?o 19) e o m?dulo AMOS 19 (Analysis of Moment Structures). Os resultados evidenciaram a influ?ncia do mobbing sobre a vari?vel estresse. A Escala Brasileira de Mobbing foi composta de tr?s fatores: Mobbing relativo ao chefe, Mobbing relativo aos companheiros de Trabalho e Mobbing relativo aos subordinados. A escala de estresse inicialmente foi testada com o modelo unifatorial, por?m, foi percebido que o modelo tetrafatorial respondia melhor a amostra pesquisada, os fatores correspondentes s?o: superior como fonte de estresse, falta de condi??es para o trabalho, desvaloriza??o profissional e exig?ncias no trabalho. Foram realizadas a an?lise fatorial explorat?ria e a an?lise fatorial confirmat?ria. No que se refere ? escala de mobbing a maior incid?ncia foi encontrada nos chefes, seguida dos companheiros de trabalho e por ?ltimo, os subordinados. Observou-se nos participantes do estudo uma correla??o positiva significativa entre idade e tempo de servi?o. Com rela??o ? escala de estresse, as condi??es de trabalho e as exig?ncias de trabalho evidenciaram uma m?dia significativamente superior de estresse. Pode-se dizer que h? um tratamento igualit?rio por parte dos superiores. De fato o estresse geral foi superior nos servidores de menor idade. Em fun??o do sexo n?o houve diferen?a significativa
Databáze: OpenAIRE
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