Calidad percibida del servicio y cultura de seguridad en salud en el personal médico del Hospital II EsSalud Vitarte. Lima, 2017
| Autor: | Podestá Gavilano, Luis Enrique, Maceda Kuljich, Mirko |
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| Jazyk: | Spanish; Castilian |
| Rok vydání: | 2018 |
| Předmět: | |
| Zdroj: | Horizonte Médico (Lima); Vol. 18 Núm. 3 (2018): Julio-Setiembre; 48-56 Horizonte Médico (Lima); Vol. 18 No. 3 (2018): July-September; 48-56 Horizonte médico Universidad de San Martín de Porres instacron:USMP |
| ISSN: | 2227-3530 1727-558X |
| DOI: | 10.24265/horizmed.2018.v18n3 |
| Popis: | Objective: To determine the relationship between perceived service quality and culture of health safety in the medical staff of a level II hospital in the district of Vitarte, city of Lima. Materials and methods: A quantitative, descriptive, cross-sectional, correlational, prospective and non-experimental study was carried out in 124 physicians of the Hospital II EsSalud Vitarte in the city of Lima, who were interviewed between March and April 2017. The descriptive analysis was performed by means of a frequency distribution. For the bivariate analysis, the Kendall's tau (τ) coefficient was used, and p < 0.01 was considered for significant differences.Results:A positive relationship was found between perceived service quality and culture of health safety among the physicians.Conclusions:The perceived service quality is significantly related to the culture of health safety in the medical staff of the Hospital II EsSalud Vitarte, Lima, 2017. Objetivo:Determinar la relación entre calidad percibida del servicio y la cultura de seguridad en salud en el personal médico del Hospital nivel II en el distrito de Vitarte de la ciudad de Lima.Materiales y métodos:Estudio cuantitativo, descriptivo, transversal, correlacional prospectivo, no experimental. Se entrevistó a 124 médicos del Hospital II EsSalud Vitarte de la ciudad de Lima entre los meses de marzo y abril del año 2017. El análisis descriptivo se realizó mediante distribución de frecuencias. Para el análisis bivariado se usó el coeficiente tau (τ) de Kendall, y se consideró p |
| Databáze: | OpenAIRE |
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